What age groups do you support?
CureOnCall generally supports school-age children and teenagers where online counselling is suitable. Younger children are assessed case by case.
Children & Teens
Online Child and Teen Counselling With Parent Guidance
“Children and teenagers often show distress through behaviour before they can explain it in words.”
Children and teenagers may not always say, "I am anxious" or "I feel depressed." They may refuse school, become irritable, withdraw, lose confidence, fight more often, struggle with sleep, avoid friends, panic before exams or spend more time online because real life feels too difficult.
CureOnCall offers online child and adolescent counselling for suitable concerns, with parent guidance built into the process. Sessions are delivered by Psy. Hijab Zehra, an MPhil-qualified clinical psychologist, using age-appropriate and family-aware methods.
The goal is not to label the child. The goal is to understand what is happening, support emotional regulation, strengthen parent-child communication and build practical coping skills for home, school and relationships.
MPhil Clinical Psychologist
Sessions are delivered by Psy. Hijab Zehra (MPhil Clinical Psychology) with structured assessment, confidentiality and professional boundaries.
Online, Private, Accessible
Secure video sessions for suitable clients in Pakistan and abroad, including the UAE, UK, USA, Canada, Europe and the Gulf.
Evidence-Informed Care
Care may draw from CBT, ACT, compassion-focused, trauma-informed and systemic approaches, selected according to your needs.
Who This Is For
Common reasons people reach out
If any of these feel familiar, structured psychological support may help. You do not need to wait until life feels unmanageable before seeking care.
- School refusal, exam anxiety, academic pressure or fear of failure
- Low mood, withdrawal, crying, irritability or loss of interest
- Anger outbursts, defiance, emotional meltdowns or frequent conflict at home
- Social anxiety, friendship difficulty, bullying recovery or low confidence
- Adjustment after divorce, relocation, grief, illness or family conflict
- Screen-time conflict, self-esteem concerns or identity struggles
- Parenting stress where caregivers need structured guidance
- Teenagers who need a private but safe space to talk
Clinical Focus
How child and teen counselling is different
Children and teenagers need therapy that fits their age, attention span, emotional language and family context. Parent involvement is often essential, but the child also needs enough privacy to feel safe.
- Age-appropriate emotional language and coping skills
- Parent coaching so progress is supported at home
- Support for school stress, confidence, friendships and adjustment
- Clear safeguarding boundaries and consent process
- Referral guidance if formal assessment is needed for ADHD, autism or learning concerns
Our Approach
A child and family-centred approach
We use age-appropriate counselling, CBT-informed skills, emotional regulation tools, parent coaching and family systems thinking. The plan depends on the child’s age, concern, family context and suitability for online work.
- Parent intake session
- Child or teen sessions
- Parent guidance
- Review and referral
How sessions work
A clear, structured care journey
01
Parent intake session
We begin with parents or caregivers to understand the concern, developmental history, school context, family routines and safety issues.
02
Child or teen sessions
Sessions use age-appropriate conversation, activities and coping tools to help the child express feelings and practise regulation skills.
03
Parent guidance
Parents receive practical guidance on communication, boundaries, co-regulation, routines and responding to emotional or behavioural difficulty.
04
Review and referral
Progress is reviewed regularly. If formal diagnostic testing, school evaluation or specialist care is needed, referral options are discussed.
What Changes
Progress therapy is designed to support
Therapy does not guarantee identical outcomes for everyone. Progress is judged by practical change in symptoms, function, relationships, choices and quality of life.
- Better emotional expression and coping skills
- Reduced conflict and more predictable home routines
- Improved confidence, school engagement and social functioning
- Stronger parent-child communication
- Clearer understanding of what the child is trying to communicate through behaviour
- Practical parenting tools that can be used between sessions
Safety First
When online psychology is not the right first step
CureOnCall is for non-emergency psychological support. Please seek urgent local help first in these situations:
- Immediate risk of self-harm, violence, abuse or safeguarding emergency
- Severe behavioural crisis requiring urgent in-person support
- Formal diagnostic assessment for ADHD, autism, learning disability or neurodevelopmental conditions
- Cases where online work is not developmentally suitable for the child
If there is immediate risk, contact local emergency services or go to the nearest hospital. In Pakistan, emergency help can be reached through 1122.
International Support
Child and teen counselling for South Asian families abroad
Children and teenagers in immigrant families may face school adjustment, identity pressure, loneliness, academic expectations, screen stress and cultural conflict at home. Online counselling can support both the young person and the parent with guidance that respects family context.
Pakistan
UAE
UK
USA
Canada
Europe
Gulf
What this means in practice
- Useful for families in the UAE, UK, USA, Canada, Europe and the Gulf
- Parent guidance can be scheduled around family routines where possible
- Support is adapted for culture, school context and age
- Local safeguarding and emergency services must be used where risk is present
Online sessions are for suitable non-emergency psychological support. Emergency, safeguarding and urgent medical needs must be handled through local services in your country.
Your Clinician
Psy. Hijab Zehra
BSc, MPhil Clinical Psychology
Clinical psychology services at CureOnCall are delivered by Psy. Hijab Zehra. Care is structured, confidential and grounded in evidence-informed therapeutic frameworks. Every plan is shaped around assessment, goals, safety and regular review.
Frequently Asked Questions
Do parents attend the sessions?
Parents are part of the process. Younger children usually need more parent involvement, while teenagers may have more private space with agreed parent updates.
Will my child receive a diagnosis?
These sessions are for counselling and psychological support, not formal diagnostic assessment. If ADHD, autism, learning difficulty or another assessment is needed, referral guidance can be discussed.
Is online counselling suitable for children?
It can be suitable for many children and teenagers, especially with parent support. Suitability depends on age, attention, risk, privacy and the type of concern.
What if my teenager refuses counselling?
Parent guidance can still help. We can work with caregivers on communication, boundaries and ways to invite support without forcing therapy.
Can you speak to the school?
Where appropriate and with consent, guidance for school communication may be discussed. Direct school coordination depends on the situation and practical feasibility.
What if there is a safety concern?
If a child or teenager is in immediate danger, contact local emergency or safeguarding services. Online counselling is not a crisis response service.
Other psychology services
Online Therapy for Anxiety, Overthinking and Stress
Anxiety is not weakness. It is a pattern your mind and body have learned, and structured therapy can help you change it safely.
Online Therapy for Depression, Low Mood and Emotional Exhaustion
Depression is not laziness. It is a change in mood, energy, attention and hope that deserves structured care.
Online Relationship, Couples and Family Counselling
Most relationship problems are not only about the topic being argued over. They are about the pattern that keeps repeating.
Ready to start with confidential support?
Request an online psychology consultation. Our team will arrange a secure video session with Psy. Hijab Zehra to understand your concern and discuss a personalised care plan.