Help center
FAQs
At Cure on Call, we believe in clear communication and complete care. We’ve answered some of the most common questions about our home physiotherapy, nutritionist consultations, and general medicine services.
What services does Cure on Call offer?
We provide physiotherapy home visits, nutritionist consultations, and general medicine consultations—directly to your doorstep in Faisalabad.
How do I book a home visit?
You can easily book through our website, call us, or message us on WhatsApp.
Are your physiotherapists and doctors qualified?
Yes, all our healthcare providers are fully certified, trained, and verified.
Do I need a doctor’s prescription to book physiotherapy?
Not necessarily. You can book directly. A prescription helps us customise your treatment better.
What areas in Faisalabad do you serve?
We currently serve all major areas of Faisalabad.
Can I request a female therapist or doctor?
Yes, we respect your preferences. Please let us know at the time of booking.
What happens if I need to cancel or reschedule?
You can cancel or reschedule up to 4 hours before your appointment time without any extra charges.
What should I prepare before a home physiotherapy session?
Ensure you have a clean, quiet space. Wear comfortable clothing.
Is there an extra fee for home visits?
Our pricing is transparent and includes travel costs.
What types of nutrition issues do you cover?
Weight management, diabetes care, hypertension diets, maternal nutrition, child nutrition, and general wellness advice.
Do you provide emergency medical services?
No. Please contact 1122 or visit the nearest hospital in case of an emergency.
How often should I schedule physiotherapy sessions?
It depends on your condition. Our physiotherapist will assess your needs during the first visit.
Can I get a personalised diet plan at home?
Absolutely! Our nutritionists provide personalised diet plans based on your health goals.
Are your services available on weekends?
Yes, we offer appointments seven days a week, subject to availability.
How can Cure on Call help elderly patients?
We specialise in supporting elderly patients with physiotherapy, nutrition advice, and general health consultations.
Ready to take the next step?
Request a consultation and our team will arrange a Zoom session to discuss your personalised plan.