FAQs

At Cure on Call, we believe in clear communication and complete care. We’ve answered some of the most common questions about our home physiotherapy, nutritionist consultations, and general medicine services.
If you don’t find what you’re looking for, feel free to Contact Us — we’re always happy to assist you!

What services does Cure on Call offer?

We provide physiotherapy home visits, nutritionist consultations, and general medicine consultations—directly to your doorstep in Faisalabad.

 

How do I book a home visit with Cure on Call?

You can easily book through our website, call us, or message us on WhatsApp. Our team will confirm your appointment and match you with the right professional.

Are your physiotherapists and doctors qualified?

Yes, all our healthcare providers are fully certified, trained, and verified to ensure safe and professional care at home.

Do I need a doctor’s prescription to book physiotherapy?

Not necessarily. You can book a physiotherapy session directly. However, if you have a prescription, it helps us customise your treatment better.

What areas in Faisalabad do you serve?

We currently serve all major areas of Faisalabad. If you’re unsure about your location, simply contact us, and we’ll confirm availability.

Can I request a female therapist or doctor?

Yes, we respect your preferences. Please let us know at the time of booking, and we will arrange accordingly.

 

What happens if I need to cancel or reschedule my appointment?

You can cancel or reschedule up to 4 hours before your appointment time without any extra charges.

 

What should I prepare before a home physiotherapy session?

Ensure you have a clean, quiet space with enough room to move. Wear comfortable clothing, and have any relevant medical documents nearby.

 

Is there an extra fee for home visits compared to clinic visits?

Our pricing is transparent and includes travel costs. You’ll be informed about all charges before confirming your appointment.

 

What types of nutrition issues do you cover?

Our nutritionists can help with weight management, diabetes care, hypertension diets, maternal nutrition, child nutrition, and general wellness advice.

Do you provide emergency medical services?

No, we are not equipped for medical emergencies. Please contact 1122 or visit the nearest hospital in case of an emergency.

 

How often should I schedule physiotherapy sessions?

It depends on your condition. Our physiotherapist will assess your needs during the first visit and suggest a treatment plan.

 

Can I get a personalised diet plan at home?

Absolutely! Our nutritionists provide personalised diet plans based on your health goals, medical conditions, and lifestyle—all from the comfort of your home.

 

Are your services available on weekends?

Yes, we offer appointments seven days a week, subject to therapist or doctor availability. Advance booking is recommended for weekend slots.

 

How can Cure on Call help elderly patients?

We specialise in supporting elderly patients with physiotherapy, nutrition advice, and general health consultations to improve their quality of life at home.